Privacy Policy
This page explains, in simple language, how TJR Mind & Body may collect, use, store, and manage personal information shared through the website or by email.
What information may be collected
TJR Mind & Body may collect personal information that you choose to provide, such as your name, email address, and the contents of messages you send through contact forms or direct email.
Basic website usage information may also be collected automatically, such as browser type, device information, and page visits, to help understand how the site is being used.
How information may be used
Information may be used to respond to enquiries, provide support, communicate about coaching or education services, improve the website, and keep basic records of communications.
TJR Mind & Body is positioned as a coaching and education brand focused on practical resilience, support, self-management, and rebuilding. Personal information is not collected for clinical or treatment purposes through this site.
Storage and security
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No online system can guarantee absolute security, but information is handled carefully and only kept for as long as reasonably needed.
REVS Telegram check-in bot
If you use the REVS check-in bot on Telegram (@tjrmindbody_bot), additional information is collected specifically for that service, separate from the website.
What's collected: your daily and weekly check-in responses (how your system is tracking, load, recovery), your self-reported stage and PEM (post-exertional malaise) screening answer, your chosen locale, and any free text you choose to type into the bot. This is health-adjacent information, collected only because you've actively chosen to use the bot and only for the purpose of showing you your own patterns over time. As with the rest of this site, it is not collected for clinical or treatment purposes and the bot does not provide medical care — it's a self-management support tool, not a substitute for professional care.
Why it's kept: the bot reflects patterns back to you (a weekly summary, early-warning signals) that only work with a running history of your check-ins. That's the only reason data is retained.
Your control: at any time, message the bot /mydata to receive everything stored about you as a file, or /deleteme to delete everything immediately and totally. Deletion is not a soft-delete or an archive — the records are removed.
Safety note: if a message you send the bot indicates you may be in crisis, the bot responds with crisis support resources (appropriate to the country you've told it you're in) rather than continuing the normal check-in flow, and a member of the TJR Mind & Body team is notified so a human is aware. This exists to get you to real help faster, not to monitor or judge what you share.
Third-party services
The site may use third-party tools such as website hosting, analytics, email services, or form tools. Those providers may handle information according to their own privacy practices.
Access, corrections, and contact
If you would like to request access to personal information you have shared, ask for a correction, or make a privacy enquiry, contact support@tjrmindbody.com.
Updates
This policy may be updated from time to time as the website or business practices change. The latest version always appears on this page.